FAQ

SPACE FOR ILLUSTRATION

How does ownhealth work?

The mission of ownhealth is to improve access to evidence-based, expert foot care for patients with diabetes. Book an appointment with one of our specialists, and a convenient telemedicine visit will be undertaken. A personalized longitudinal care plan will be developed for each patient, depending on presentation, and risk of future foot complications. Should in-person diagnostic or therapeutic interventions be required, arrangements will be made through our network of locations across the GTA.

Is there a cost for using ownhealth?

Ownhealth is 100% OHIP covered for residents of Ontario. Book an appointment with your Ontario health card.

Do I need a referral to access ownhealth?

A referral is NOT required to schedule an appointment with an ownhealth healthcare provider. We make it easy to access our foot care platform, without the obstacles of a traditional specialist clinic.

What can I expect from an ownhealth virtual visit?

Our telemedicine platform allows for thorough diabetic foot care assessment, education and surveillance, from the comfort of your home. Once an appointment is booked, a link for your secure video teleconference visit will be sent via email. No downloads, or apps required.

Who would benefit from enrolment at ownhealth?

All patients with diabetes require life-long foot care. From education to wound healing, ownhealth provides a comprehensive approach to insure the best possible foot health. If you have diabetes, and are a resident of Ontario, book an appointment today.

Who are the doctors and health care providers at ownhealth?

Our multidisciplinary team comprises board-certified Canadian-trained physicians. Within the ownhealth network you will have access to chiropodists, diabetic educators, internal medicine specialists, as well as vascular, orthopedic and plastic surgeons. Ownhealth is affiliated with a number of conveniently located clinics, and diagnostic imaging facilities in Toronto, Mississauga, Brampton, Vaughan, Woodbridge, Richmond Hill and St. Catharines.

Is the ownhealth platform secure?

All personal and health information collected through ownhealth is confidential and private. Our electronic medical recordis protected by security infrastructure and data policies, in compliance with the Personal Health Information Protection Act (PHIPA). See our Privacy Policy for details.